eightlegink is a specialized provider of high-quality ink and toner products equivalent to OEM (Original Equipment Manufacturer) standards. We operate through a private sales model, engaging directly with customers to offer competitive pricing by bypassing traditional e-commerce platforms.

Our private sales model involves direct communication with our customers through various contact channels, such as Messenger, WhatsApp, X (formerly Twitter), Telegram, Email, Call, or Text. This approach allows us to provide personalized service, offer competitive pricing, and ensure privacy.

Step 1: Contact us through your preferred communication channel with details about the ink or toner products you need.
Step 2: We will provide you with a personalized quote, including product availability and pricing.
Step 3: Upon agreement, we will send you an invoice detailing your order.
Step 4: Once payment is received, we will process your order and provide tracking information upon shipment.

Simply reach out to us via your preferred contact method with the following information:
- Printer Model: The make and model of your printer.
- Product Requirements: Specific ink or toner cartridges you need.
- Quantity: Number of units required.
We will respond promptly with a detailed quote.

We accept various secure payment methods, including:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club International, JCB, Maestro, UnionPay. These cards are accepted via Stripe, PayPal, and Square.
- Digital Wallets and Contactless Payments: Apple Pay, Google Pay, Interac Debit (for Canadian customers), Interac e-Transfer (for Canadian customers). Digital wallet payments are processed through Stripe, PayPal, and Square.
- Cryptocurrency: Bitcoin (BTC), Ethereum (ETH), XPR Network (XPR). Cryptocurrency payments are calculated based on USD value due to market standards.
- Cash Payments: Available for in-person transactions within our local service areas. Contact us to arrange pickup or delivery.
Payment instructions will be provided during the invoicing process. Please refer to our Payment Policy for more details.

We currently ship to addresses within Canada and the United States.
- Customs and Duties (USA): Customers are responsible for any import duties, taxes, or brokerage fees.

- Processing Time: Orders are processed within 1-3 business days after payment confirmation.
- Delivery Time: Estimated delivery is 3-14 business days after processing, depending on your location.
- Tracking: We provide tracking information once your order is shipped.

Yes, once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package.

We offer high-quality ink and toner cartridges equivalent to OEM standards. Our products are sourced from reputable suppliers and are compatible with a wide range of printer models.

We provide products that are equivalent in quality to OEM standards. This ensures high performance and reliability while offering competitive pricing.

- Reputable Suppliers: We source our products from trusted suppliers like ShopperPlus Inc.
- Quality Assurance: Products undergo strict quality control processes.
- Warranty: Our products come with a manufacturer's warranty against defects.

We can verify compatibility by:
- Printer Model: Providing us with your printer's make and model.
- Product Consultation: Our experts will confirm the correct products for your device.

Due to the nature of our products, all sales are final unless the product is defective or incorrectly shipped.
- Defective Products: If you receive a defective item, contact us within 15 days for a return authorization.
- Incorrect Items: If you receive the wrong item, we will arrange for a replacement or refund.
Please refer to our Shipping and Return Policy for detailed information.

Yes, our products come with a manufacturer's warranty against defects:
- Warranty Period: Varies by product; typically one year from the date of purchase.
- Coverage: Defects in materials and workmanship.
Refer to our Shipping and Return Policy for details.

Due to the nature of our products, all sales are final unless the product is defective or incorrectly shipped. Please ensure you order the correct items; our team is available to assist you in making the right selection.

If you encounter any problems with your order:
- Contact Us Promptly: Reach out within 15 days of receiving your order.
- Resolution: We will work with you to resolve the issue, whether it involves returns, replacements, or refunds.

By operating through a private sales model and avoiding traditional e-commerce platforms, we reduce overhead costs. This allows us to offer competitive pricing that is often lower than retail stores.

Yes, we offer discounts for bulk orders. Please contact us with your requirements, and we'll provide a customized quote.

No, all costs will be transparently communicated during the quotation and invoicing process, including:
- Product Price
- Shipping and Handling
- Applicable Taxes
- Environmental Handling Fees (if applicable)

- Taxes: Applicable taxes will be calculated based on your location and included in the invoice.
- Environmental Handling Fees: Certain provinces require fees for recycling programs, which will be disclosed if applicable.

You can reach us through any of the following channels:
- Messenger
- WhatsApp
- X (formerly Twitter)
- Telegram
- Email
- Phone Call
- Text Message
Visit our Contact page for detailed contact information.

Absolutely! Our team is available to assist you in:
- Product Selection: Helping you find compatible ink or toner for your printer model.
- Technical Support: Providing guidance on product usage and troubleshooting.

Yes, we maintain records of transactions to:
- Facilitate Reorders: Making it easier for you to reorder products.
- Warranty Claims: Assisting with any warranty or service inquiries.
Your data is handled in accordance with our Privacy Policy.

- Before Processing: You may request changes or cancellation before your order is processed.
- After Processing: Once the order is processed or shipped, we may not be able to accommodate changes.
Please contact us immediately if you need to modify your order.

Yes, we take multiple measures to ensure transaction security:
- Secure Payment Methods: We use trusted payment processors to handle transactions.
- Data Protection: Personal information is securely stored and used only for order processing.

We prioritize your privacy and data security:
- Minimal Data Collection: We only collect the essential information needed to process your order.
- Secure Storage: All customer data is stored on encrypted, offline hard drives.
- Privacy Policy: For more information on how we handle your data, please review our Privacy Policy.
- Security Measures: To learn more about our security practices, please refer to our Security Notice.

No, we do not store your payment information. All transactions are processed securely through trusted third-party payment processors.

We are committed to promoting environmentally friendly practices:
- Recyclable Products: Encouraging the use of recyclable ink cartridges.
- Education: Providing information on proper disposal methods to minimize environmental impact.

The Print with Purpose Initiative is our commitment to giving back:
- Charitable Donations: We donate 10% of all profits to animal-based charities.
- Community Engagement: Inspired by our community member Snorchupikarp, we support organizations dedicated to animal welfare.
- Learn More: Visit our Print with Purpose page for details.

While we currently do not have a formal loyalty or referral program, we value our customers and may offer:
- Special Offers: Periodic discounts or promotions communicated directly to our customers.
- Personalized Service: Ongoing support and assistance for your printing needs.