Privacy Policy
Last Updated: 2024/09/28
eightlegink ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with us through our contact channels—including Messenger, WhatsApp, X, Telegram, Email, Call, or Text—or when you purchase products from us. By accessing or using our services ("Services"), you agree to the terms of this Privacy Policy.
1. Introduction
We respect your privacy and are committed to maintaining the confidentiality and security of your personal information. This Privacy Policy explains:
- What information we collect.
- How we use and share that information.
- Your rights regarding your personal information.
2. Information We Collect
a. Personal Information
When you interact with us or make a purchase, we may collect the following personal information:
- Contact Information: Name, mailing address, email address, phone number.
- Payment Information: Credit card numbers, billing address (processed through secure third-party payment processors).
- Communication Records: Messages, emails, and other communications you send to us.
b. Non-Personal Information
We may collect non-personal information that does not identify you individually, such as:
- Usage Data: Information about how you interact with our Services.
- Device Information: IP address, browser type, operating system.
3. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and handling.
- Communication: To communicate with you regarding your orders, inquiries, or any updates to our policies.
- Customer Service: To provide support and respond to your requests.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Marketing (With Consent): To send you promotional materials or newsletters if you have opted in to receive them.
4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:
- Service Providers: To third-party vendors and service providers who assist us in operating our business (e.g., payment processors, shipping companies). These parties are obligated to protect your information and may only use it for the services they provide to us.
- Legal Obligations: If required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. Measures include:
- Encrypted Storage: All customer data is stored on encrypted, offline hard drives.
- Access Controls: Limited access to personal information to authorized personnel only.
- Secure Communication: Use of secure channels when transmitting sensitive information.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
6. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Cookies and Tracking Technologies
Since we operate through direct communication channels and do not use a traditional website platform for transactions, we do not employ cookies or similar tracking technologies to collect information about your online activities.
8. Third-Party Services
Our Services may include links to third-party websites or services, such as payment processors. This Privacy Policy does not apply to those third parties, and we are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies before providing them with your personal information.
9. Children's Privacy
Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete such information promptly.
10. Your Rights and Choices
a. Access and Correction
You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the information provided below.
b. Withdrawal of Consent
If you have provided consent for the collection, use, or disclosure of your personal information, you have the right to withdraw that consent at any time. Please note that withdrawal of consent may affect our ability to provide you with Services.
c. Opt-Out of Marketing Communications
If you no longer wish to receive marketing communications from us, you may opt out by contacting us or following the unsubscribe instructions provided in the communications.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy with the "Last Updated" date. Your continued use of our Services after any changes indicates your acceptance of the updated terms.
12. Governing Law
This Privacy Policy is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes arising from this Privacy Policy shall be resolved in the courts of British Columbia, Canada.
13. Contact Information
For any questions, concerns, or comments regarding this Privacy Policy, please visit our Contact page.